When it comes to offering instant loans in Nigeria and Kenya, Umba is a household name in the lending sector. They offer instant loans to individuals without needing collateral or a guarantor. Not only that, borrowers can access this loan online; hence, the loan application process is hassle-free since it can be completed electronically without paperwork.
However, if you encounter any issues during the loan application process or have any complaints to make, it is best to contact their customer care representative for assistance. Contacting their customer care unit is simple but for their users in Kenya & Nigeria, their customer care contact varies. So, if you’re in Nigeria, the Umba loan customer contact is different for those in Kenya.
Read also: Moneypal customer care
Umba Loan Customer Care Number in Nigeria
Currently, Umba doesn’t have a dedicated phone number through which you can reach out to their customer care representative in Nigeria. This means that if you’re in Nigeria, you won’t be able to contact their customer care unit via phone call. Nevertheless, you can still reach out to them via email.
Umba Loan Customer Care Email Address in Nigeria
The only means through which you can reach out to the Umba Loan customer care representative in Nigeria is via email. So, if you have issues accessing their loan in Nigeria, you can message them via their email address. The Umba loan customer care email address in Nigeria is [email protected] or [email protected].
Umba Loan Customer Care Number in Kenya
If you’re a resident of Kenya, the simplest way that you can reach the Umba Loan customer care unit is via phone call. Their phone number is +254722518077.
Umba Loan Customer Care Email Address in Kenya
Another easy way through which you can still reach out to the Umba loan customer care unit is by messaging them via their email address. The email address through which you can contact the Umba loan customer care unit is [email protected].
Umba Loan Office Address in Kenya
If you reside in Kenya, you can also reach out to the Umba loan customer care unit by visiting their physical office. So, if you have complaints or need assistance from the Umba customer care representative, you can visit their office at Westlands, Nairobi.
Umba Loan Social Media Handle
You can also reach out to the Umba loan customer care unit via their social media handles. Their social media handles are outlined below:
Facebook: https://www.facebook.com/umbamobile/
Twitter: @umbamobile
Instagram: https://www.instagram.com/UmbaMobile/
Conclusion
There are different means through which you can contact the Umba loan customer care unit for assistance, which are via phone call, email, social media or by visiting their office. However, since they are operational in both Nigeria and Kenya, if you want to reach out to them from any of these counties, ensure that you use the appropriate channels to do so for a swift response.
